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fanf

Some people just don't get email

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1st Feb 2006 | 14:50

So we got a message from reception about some unusual forwarded email. It turns out that these mediaevalists had been confused by some misaddressed email and blamed a virus. This caused a phone call to CS reception, which our staff followed up with an email asking for the problem messages to be forwarded to us for analysis. The messages were forwarded ON PAPER with a scribbled note.

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Comments {12}

Ben Charlton

from: benc
date: 1st Feb 2006 15:33 (UTC)

You'd be amazed (or maybe not) how many of our (academic library) staff turn up with printed bits of paper when they have questions about an email. Usually without any of the useful headers.

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from: mouse262
date: 1st Feb 2006 15:34 (UTC)

full headers included?

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Tony Finch

from: fanf
date: 1st Feb 2006 15:38 (UTC)

Not a chance!

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from: mouse262
date: 1st Feb 2006 15:50 (UTC)

At least they saved some paper then.

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Eleanor Blair

from: lnr
date: 1st Feb 2006 16:44 (UTC)

*giggle*

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oldbloke

from: oldbloke
date: 1st Feb 2006 15:51 (UTC)

Are you seeing anything addressed to mumble-support@ or similar, claiming to be from F-Secure, with a clearly dodgy .scr attached?

We are...

I'm disappointed by how many people here got hit by Stinx, too.

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Pete

from: pjc50
date: 1st Feb 2006 17:20 (UTC)

There's an advantage to this insanity: you can't catch a virus from a printout :)

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Ben Charlton

from: benc
date: 1st Feb 2006 18:11 (UTC)

Well, not a computer virus...

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cvrt

from: covertmusic
date: 2nd Feb 2006 01:44 (UTC)

Mediaevalists; at least it wasn't vellum.

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from: anonymous
date: 2nd Feb 2006 11:04 (UTC)

Did they forward it by first class mail or UMS? :-)
I get emails "forwarded" to me this way by certain people, usually because "forwarding email by electronic means is complicated"

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The Wandering One

from: maxleon
date: 2nd Feb 2006 11:04 (UTC)

Oops, that was me.

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from: hsenag
date: 8th Feb 2006 21:16 (UTC)

Back in the dark ages (1997), the Home Bursar at Magdalen used to reply to my emails by printing them out, scribbling on them, and pidging them to me. I think he may have got the hang of email at some point after this, though.

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